Return & Exchange Policy

Last updated: August 2026

1. COD / cash retail purchases

Please inspect the product at delivery or at the shop. Claims for wrong item, missing parts, or visible damage should be reported immediately on delivery or within 24 hours of receipt, with packaging and proof of purchase where applicable.

2. Change of mind

Change-of-mind returns are handled case by case at the shop. Opened, used, or installed products may not be eligible. Approval is at management discretion.

3. Installment accounts

Products sold under an installment account follow the terms agreed when the account was opened. Returns or cancellations after an account is active must be discussed in person; outstanding balances and documentation may apply.

4. Manufacturer warranty

Where a product includes a manufacturer warranty, claims are processed according to that warranty. We can guide you at the shop; warranty terms vary by brand and product.

5. How to request a return

Call 0300-8199300 / 0301-4040642 / 0340-4585140 or visit China Corporation, Rafi Park, Main Road China Scheme, Lahore, with your order or account details.